A couple quick reminders:

   Make Backups! It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from. It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.

   Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program. You'll need this information eventually, so make a note of how to find it now so you don't have to ask later. See our web site under Support / Installing on a new computer.

What's New
   Upcoming new version
   Some tips when calling for support
   EMV / "chip" credit card support
   Yahoo problem sending E-mail

Q & A
   Credit card processing time-outs
   Deleting POS Inventory Items
   Keeping Customer Notes separate from Reservation Notes
   Filter available Sites by Rig Type
   Changing a reservation's text on the Rack
   Using a "Pencil-In" feature

Tips & Techniques
   Proper Rates order for Auto-Rates
   Query for Arrivals filtered by Resv Type, etc
   Color-coding Sites dirty, Work order or Journal entry
   Color-coding Reservation Types (revisited)

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