Here is information for X-Charge users wanting to add support for chip cards.
First you'll need to get the new EMV terminals from X-Charge, so contact them and let them know you're ready to accept chip cards through Campground Master. They will know what terminals are compatible with X-Charge. Once you get the terminal(s), X-Charge support will help you get the terminal configured in X-Charge.
After that, you should make a few changes in Campground Master to properly handle the new terminal. From now on, you'll just click "Process Card" in Campground Master before swiping a card (unless you're keying one in manually). A few new options have been added for better support of the new EMV terminals as well as tighter PCI security measures. X-Charge recommends that credit card numbers not be stored in Campground Master at all, and in fact won't process cards directly from Campground Master. This does NOT mean you can't store and retrieve cards, since X-Charge has the Vault function to store cards. It just means that you won't be able to see the full card number in Campground Master even if you're an Administrator.
The settings recommended for using X-Charge with an EMV reader are detailed below. These should be the only thing you need to change or verify when switching to an EMV terminal (other than the configuration of X-Charge itself).
These 4 settings are in Maintenance / Credit Cards / Processing Setup, then click the "XpressLink / EdgeLink settings" button.
Allow "Process" before swiping/keying in credit card -- This must be checked, since you can't swipe a card through Campground Master any more.
Allow swiping credit card before "Process" -- This must not be checked, since you can't swipe a card through Campground Master any more.
Allow keying in credit card before "Process" -- This should be checked for smoother operation. While you could uncheck this and always click Process first, this requires several extra steps in X-Charge that can get awkward. Feel free to try it either way to see which you prefer.
'Vault' keyed cards before processing -- This must be checked, if the above option is checked (see below for details).
Also, we recommend that you select (check) the "Never save credit card numbers" option in Maintenance / Credit Cards / Security Setup. Also leave the "Don't retrieve previous card information" option unchecked, since this will not pose any security risk if you're not saving cards in Campground Master. It will be able to retrieve them securely from X-Charge.