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A couple quick reminders:

 

 Make Backups!  It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from.  It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.

 

 Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program.  You'll need this information eventually, so make a note of how to find it now so you don't have to ask later.  See our web site under Support / Installing on a new computer.

 

 

What's New

 Some tips when calling for support

 EMV / "chip" credit card support

 Yahoo problem sending E-mail

 

Q & A

 Credit card processing time-outs

 Deleting POS Inventory Items

 Keeping Customer Notes separate from Reservation Notes

 Filter available Sites by Rig Type

 Changing a reservation's text on the Rack

 Using a "Pencil-In" feature

 

Tips & Techniques

 Proper Rates order for Auto-Rates

 Query for Arrivals filtered by Resv Type, etc

 Color-coding Sites dirty, Work order or Journal entry

 Color-coding Reservation Types (revisited)

 

 


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