Hercules Setup - Parsing |
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This is accessed through Maintenance / Online Reservations / Hercules / Hercules Setup, Parsing tab. These are more options related to how reservations are converted from Hercules, and more specifically how the online data fields are converted, or "Parsed", into Campground Master terms.
Ignore country name if matches one of these -- You can enter one or more country names or abbreviations, and if the online data matches one of them then the Country field in the Campground Master customer will be left blank. The recommended setting, for U.S. customers, is "USA,U.S.A.". Note that case is ignored, and multiple entries are separated by commas. If you're in Canada, then you may want to change it to "Canada".
The buttons below open a further configuration dialog, and are thus covered in the following separate sections:
Memo Transactions for Adders, Discounts, etc.
The imported online reservation data contains various details about the reservation's charges (fees). While the only "real" transaction added in Campground Master is the Deposit amount, you can also have it add the various details as Memo transactions for your reference. The recommended setting is to leave these all enabled, at least until you're comfortable that the correct amounts are being charged online.
Ideally you already have Campground Master set up to automatically calculate the charges (Auto-Rates), which will be added automatically when the reservation is created or checked in. Adding these online amount details as memos can serve as a verification that the amounts charged online match your rates, or if you're not using auto-rates, they will serve as a guide to what real Charges should be added for the reservation. Once you have confirmed that everything is correct, you may prefer to delete these memo transactions from the reservation. (Either way, the memos will not appear on the customer's receipt.)
Adding Memos for the Adders and Discounts is covered in the Adders & Discounts mapping functions. There are a few other settings here for adding Memos for the other values:
Add order amount as a memo transaction -- This will show the base rent amount charged for the site (total, not per day).
Add order taxes as memo transactions -- If one or more taxes were charged, these will be shown.
Add order total as a memo transaction -- a Total is also included, which ideally should always match the Deposit and of course the sum of all other charges (Amount, Adders, Discount, and Taxes). However it may be handy to show that as a memo just for verification purposes.
Expression to execute after adding reservation -- To ensure that all special needs can be accommodated, we allow you to create a custom processing script that's executed after the reservation is added. This script will have access to the raw online data through the field Resv:Resv_Online_Request_Raw_Text (provided that you have not disabled that reservation field), and could be used to make any changes to the reservation needed. Naturally this gets into "programming", and falls under Advanced Customizations. For details on what this expression needs to be, see the Expressions details in the Advanced Customizations section.
Further Topics:
Operations (handling errors, etc.)
Retrieving Online Reservations and Uploading Availability (Manual mode)