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(From Newsletter #49, Feb 27, 2023)
A couple quick reminders:
Make Backups! It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from. It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.
Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program. You'll need this information eventually, so make a note of how to find it now so you don't have to ask later. See our web site under Support / Installing on a new computer.
What's New
Version 11.3 (rev.a) PATCH release
GMail, Yahoo, Office365 and other E-mail service changes
Q & A
How To Check Out Reservations in Bulk
Correcting a payment entered on the wrong Customer
Keeping a credit card from being used again
Why aren't customers getting the E-mails we send?
Refund getting "Exceeds Sales Cap" error
Receipts not showing the amount or correct date
Retrieve Online Reservations is locking up
Tips & Techniques
Color-coding Reservations for special fields
Handling credit card chargebacks
Excluding customers with an E-mail address from lists (Mailing labels, etc)
Filtering for Attributes on Tab Views
Fixing the Notice text overlapping transactions on receipts
Reporting Transactions made last year for this year's Reservations
Getting the "Apply changes from logs" option back